Team Lead of Data Processing
--PST.AG--
PST.AG is a premier provider of bespoke data and software solutions on a global scale. We collaborate with legal authorities worldwide to develop and distribute customs and global trade data, aiding a variety of industries. Our mission is to empower businesses to adapt and excel in a dynamic global landscape.
We're a growing medium-sized enterprise with a global team, embracing a near-complete remote work culture. PST.AG was founded in the center of Germany, now our diverse team spans over 20 nations across four continents, and we're poised for further growth.
Are you a detail-oriented person that likes high quality data? Do you love handling and processing information? Are you curious about LLM? Do you like sharing your expertise with other people?
Then we have an exciting job opportunity that may fit you!
We are seeking a detail-oriented Team Lead of Data Processing to join our data operations which include data mining, analysis, processing and quality checks. As a Team Lead of Data Processing, you will play a crucial part in developing new processes and workflows for all our current and future Data Entry Specialists, coordinate their work, manage workloads and be a liaison between our Regulation Managers/Researchers and Data Entry Specialists. This is a new role and requires exploration and innovative thinking.
As a Team Lead Data Processing you will:
- Communicate tasks assigned by the company’s Regulation Managers (RM) to the Data Entry Specialists (DES).
- Organize the working schedules of the DES.
- Liaise with all workflow participants and act as the point of contact to progress actions.
- Provide and maintain documentation.
- Proactively implement, optimize and automate workflows.
- Proactively create new processes and workflows to improve the function of the team.
- Write requirements for other teams.
- Conduct individual coaching and group training sessions.
- Perform quality checks.
- Manage your team and set up KPI's.
- Provide reports on the progress of list processing and results of individual DES.
- Train new DES team members on the workflows.
Responsibilities
- Manage the DES team
- Coordinate tasks and work schedules
- Perform quality checks
- Provide Reports
- Conduct trainings
- ... and more
Must-haves
- Bachelor’s or Master’s degree in project management any related field
- 3+ years of experience as project coordinator/manager, preferably both with Data Entry Specialist (DES) and non-Data Entry Specialist (DES) teams
- Experience in setting up and managing workflows and organizing team members in different time zones
- Experience in working with multiple stakeholders
- Experience in conducting sessions of coaching, mentoring, training in a remote form
- Ability to remotely lead and organize a team for maximum efficiency
- Strong attention to detail
- Good understanding of Large Language Models (LLM) and how to use LLM to improve current processes
Nice-to-haves
- Experience in implementing changes and testing the results
- Knowledge of additional languages
What's great in the job?
- Above-average salary structure from the market
- Entry into a collegial, modern, and supportive working atmosphere at a market leader
- A young, dedicated, and global multicultural team
- Flexible working hours and remote working opportunity
- Guaranteed 52 days of PTO per year
- Flat hierarchies
- A wide range of training opportunities
Trainings
Improve your skills on a daily basis
Perks
Enjoy the stability of a full-time and permanent position
Inclusive Team
Always feel at home
WFH
A fully remote opportunity
Our Remote Work Ethos
We foster an environment where autonomy is encouraged, and accountability is natural. Our remote work culture is built on performance, empowering you to set and achieve objectives while contributing to our collective roadmap.
Join us at PST.AG, where your expertise will drive innovation and inspire your teammates to excel in delivering cutting-edge solutions.
