Quality Assurance Manager (Part-time)

PST.AG is establishing an independent Process Quality Assurance and Audit function to provide objective oversight of business processes, governance structures, and management systems across the organization.  This is a purely assurance-based role with part time working hours.  The role requires deep knowledge of quality and information security standards (e.g., ISO 9001, ISO/IEC 27001) sufficient to identify gaps, non-conformities, and structural weaknesses.  The position operates independently from operational functions and reports directly to the CEO.

Key Responsibilities

1. Process Audit & Independent Oversight

• Act as an independent, on-demand Process Quality Assurance Manager providing objective oversight across PST.AG.
• Design and maintain the audit methodology and assurance framework (not the operational processes themselves).
• Plan and conduct risk-based internal process audits.
• Identify non-conformities, control deficiencies, documentation gaps, and operational risks.
• Assess alignment with internal governance standards and external frameworks.
• Issue structured audit reports with clear findings, severity ratings, and recommendations.
• Monitor and track remediation actions to closure (without executing them).

2. Standards & Certification Readiness (Assurance Perspective)

• Assess organizational readiness against standards such as:
  • ISO 9001 (Quality Management Systems)
  • ISO/IEC 27001 (Information Security Management Systems)
• Identify compliance gaps and structural weaknesses.
• Evaluate adequacy of documentation, traceability, and control mechanisms.
• Support management in understanding certification readiness status.
• External certification audits are excluded unless separately agreed.

3. Collaboration with Process Design Function

• Work closely with the Business Process Consultant to ensure audit findings inform improvement initiatives.
• Maintain clear functional separation between assurance (QA) and implementation (process design).
• Ensure independence while enabling constructive feedback loops.

4. Reporting & Governance Transparency

• Provide quarterly audit summary reports directly to the CEO and senior management, including:
  • Key risks and systemic weaknesses
  • Trend analysis
  • Repeated control failures
  • Remediation status tracking
• Escalate material risks where necessary.
• Promote a culture of accountability and governance maturity.

5. AI-Enabled Audit Support

• Utilize AI tools to enhance audit efficiency, documentation review, and control analysis.
• Support automated quality checks where appropriate from an assurance perspective.
• Evaluate the effectiveness of AI-enabled controls implemented by operational teams.